Questions

Everything guests ask before they arrive

Twenty years of running dining rooms teaches you what people want to know. Here it is in plain English — anything else, the concierge answers within the hour.

Reservations & timing

Getting a seat

Friday and Saturday evenings typically fill two to three weeks out. Midweek tables can often be arranged the same week, and the omakase counter opens sixty days ahead. Members book through the concierge for guaranteed windows.
Yes. Cancel 48 hours or more before your seating and the deposit returns in full. Inside that window it converts to house credit valid twelve months. Only a no-show forfeits it — the details are in our refund policy.
The dining room seats parties up to ten at a single table. Beyond that, we recommend the Harbour Suite (up to fourteen) or a partial buyout — both are quoted through the concierge on the services page.
Call the desk and we hold the table for thirty minutes. For the omakase counter, sittings start together — more than fifteen minutes late and the first courses can't be redone, though we'll still feed you well.
Dress & etiquette

The house code

Smart evening wear in the dining room — a tailored jacket or evening dress is the spirit of it. The salon privé is black tie. Sportswear, thongs and singlets stay at the door.
Photograph your plate freely — the kitchen expects it. What we ask is that other guests stay out of frame, and that nothing is photographed in the salon privé at all.
The dining room welcomes guests of all ages at lunch and early seatings. After 19:00 we keep the room to guests twelve and older; gaming areas are strictly 18+.
Only in the cigar lounge, which has its own ventilation system. The rest of the building is smoke-free, including the terrace.
Gaming & membership

The salon side of the house

The main salon floor is open to dining guests of legal age — no membership required. The salon privé rooms are for members and their invited guests only.
Main salon limits are deliberately civilised — the house is a restaurant first. High-limit positions exist in the private rooms; details are on the price page.
Four tiers — Jack, Queen, King and Ace — each with deeper privileges. Applications open quarterly and require introduction by two current members. Start the enquiry through contacts.
Yes — the salon operates under NSW gaming permits and independent audit. Responsible-play resources are posted in the salon and on our legal page.
Payments & private events

The practical side

All major cards including Amex Centurion, bank transfer for deposits and events, and members may settle from house credit. Statements describe a restaurant — discretion is standard.
Yes — the building takes buyouts for up to 180 guests. Six to eight weeks notice is typical for staffing and licensing; the concierge writes the brief with you.
Private aviation catering is our specialty — see jet catering. For other off-site events, the concierge will advise case by case.
The concierge desk answers +61 2 9566 8321 from 10:00 until close. Email [email protected] replies within the hour during service.
Still curious

The concierge answers in the hour

If it isn't covered above, ask directly — the desk handles everything from a gluten-free tasting to a helicopter arrival.

House hours

Daily 12:00 – 04:00
Kitchen until 02:30
Concierge from 10:00

Salon privé: 20:00 – close